The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
by Hyken, Shep.
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Product Details
Hardcover: 244 pages
Publisher: John Wiley & Sons (042009)
Language: English
ISBN: 0470404825
Product Dimensions: 9.10 x 6.20 x 1.10 inches
Shipping Weight: 0.95 pound(s)
Media Mail: YES
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